Policies | Overview

In 2008, ITS developed policies and procedures to ensure and reinforce the safety, reliability, integrity and privacy of data. These include: a university-wide disaster recovery plan which includes a daily backup of all key data and their recover in the event of failures; software to protect user data from internal and external threats; rules for webmail and Internet access; HU values privacy and is committed to protecting any personal information It holds All ITS policies and procedures are available below and are regularly reviewed and revised as needed.

Backup & Recovery

All electronic information considered of institutional value should be copied onto secure storage media on a regular basis (i.e. backed up), for disaster recovery and to facilitate business continuity. The purpose of this policy is to outline the minimum requirements regarding backing up and recovering information of institutional ... more >>

Computer Lab Rules & Regulations

• Working hours in the computer lab are: MTWTHF from 8.00 am till 4.50 pm.
• The Computer Labs areclosed on Saturdays, Sundays, and ALL public holidays. It will also be closed for specific purposes, example: for maintenance work... more >>

Email Use Policy

HU provides a range of computing facilities and resources for faculty, staff and students. While users may have the right to use an HU email address, the University retains ownership of that address and all other parts of the email...more >>

Internet Usage and Monitoring Policy

The purpose of this policy is to define standards for systems that monitor and limit web use from any host within HU’s network. These standards are designed to promote an academic environment, and ensure that web use can be monitored or researched during an incident...more>>

Password Policy

ITS requires employees to change their passwords (LAN and applications such as: Blackboard) once a year. When a password has expired, the user will be prompted to change it as follows:...more>>

PC Purchase/Replacement Policy

The following section of the Policies & Procedures document describes the process of purchasing, and/or upgrading PCs, and/or PC peripherals, such as printers or scanners...more>>

Security and Privacy

Accounts, files, and other stored data including, but not limited to, e-mail messages belonging to users at HU, are normally held private and secure from intervention by other users, including the staff of the ITS Department...more>>

Software Installation Policy

Allowing faculty, staff and students to install software on HU computing devices opens the organization up to unnecessary exposure. Conflicting file versions or DLLs which can prevent programs from running, the introduction of malware from infected installation software...more>>

Virus Protection

HU uses the Symantec Corporate Antivirus software for the preservation of the faculty, staff and lab computers & network servers. All network connected PC workstations and servers have this software loaded & configured by ITS Staff...more>>