Haigazian University

Dagmar Symes on “Service Excellence: Lessons from the Hospitality Industry”
Feb 24

Dagmar Symes on “Service Excellence: Lessons from the Hospitality Industry”

“The customer journey, the touch points, the emotions involved, the whole service experience and storytelling are fundamental features while striving for service excellence”, said Dagmar Symes, General Manager of Anantara Al Jabal Al Akhdar Resort – Sultanate of Oman, sharing lessons learned from her wide range of experience in the luxury and hospitality industries. Symes… Continue Reading…

VIEW ALL

Calendar of Events

View All

EXPLORE HAIGAZIAN

circle-figure

EXPLORE THE CAMPUS

The campus of Haigazian University is located in a busy business district of Beirut where numerous banks and NGOs and governmental offices operate.

VIEW CAMPUS

Facts & Figures