This area offers diploma programs, training courses, and other professional-development opportunities that strengthen competencies in management, leadership, human resources, project management, operations, customer service, entrepreneurship, finance, and related fields.
The IATA-certified Foundation Diploma in Travel and Tourism is offered in collaboration with BSO Academy.
This program provides a solid foundation in the airline travel and tourism industry, covering the essential knowledge and practical skills necessary for success in this field. Participants will learn how to effectively provide guidance on flight options, accommodation choices, and tour packages, while ensuring that travelers meet all necessary travel requirements. The program emphasizes the development of customer service and sales skills, enabling participants to advise clients on travel plans that best suit their needs. Additionally, students will gain hands-on experience in using global distribution systems to manage travel reservations efficiently.
Participants will receive a certificate of attendance and participation from the CCE, with the potential for IATA (International) certification upon successful completion of the standardized test.
Learning Outcomes:
Key Program benefits:
Who Should Enroll:
Program Content:
This program is designed for professionals seeking to enhance their knowledge of project management and its principles. Participants will acquire knowledge in project management methodologies (Waterfall and Agile), project initiation, planning, execution, monitoring & control, and closure. They will develop essential skills in task organization, budgeting, and gain hands-on experience in managing projects efficiently using the Microsoft Project software.
The Diploma serves as an excellent introductory step into the world of Project Management and prepares participants for more in-depth PMP studies.
Basics of Project Management – PJM 0010 (20 hours, 10 online sessions) – Dr. Joseph Abboud
An introduction to the discipline of Project Management, this training course provides participants with basic skills to define, plan, and manage projects. Participants work on their own project throughout the course.
Intermediate Project Management – PJM 0012 (20 hours, 10 online sessions) – Dr. Joseph Abboud
This training course builds on ‘Basics of Project Management’. Participants learn more advanced tools, techniques, and best practices including: Earned Value Management, resource scheduling and administration, management reporting and analytics, and how to integrate the various deliverables in the lifecycle of a project. (Prerequisite: ‘Basics of Project Management’ or equivalent experience).
Basics of Microsoft Project – PJM 0011 (20 hours, 10 online sessions) – Dr. Joseph Abboud
Microsoft Project is a software application specifically for use in planning and managing projects. Participants learn how to use the fundamentals of this tool, including developing a Work Breakdown Structure, Gantt chart, and Resource Schedules, to help them plan and manage projects more efficiently.
*Please note that the training courses of this Diploma need to be taken in the order presented here. Participants will receive a certificate for each training course upon completion of the full diploma program, ultimately leading to both individual course certificates and the overall diploma.
N.B. These are non-credit courses. They are separate from the regular bachelor’s and master’s degree programs offered at Haigazian University.
This program is offered by the Lebanese Society of Technical Analysts (LSTA), the national professional body dedicated to advancing the discipline of Technical Analysis in Lebanon, in partnership with the Center for Continuing Education (CCE) at Haigazian University.
The Foundation of Technical Analysis aims to provide Dealers, Traders, Private Bankers, Treasurers, and Private Investors with a clear and disciplined framework for understanding financial markets. It offers the analytical tools needed to interpret price movements, volume changes, and market psychology. By recognizing trends, patterns, and key support and resistance levels, practitioners can better gauge market direction. It is the reinvented road to crafting informed forecasts and strategies for both short-term trading and long-term investing.
Course Delivery & Format:
The course is delivered through an interactive, practice-oriented approach designed for professionals, junior and senior undergraduates, graduate students, and investors.
Instruction combines:
Participants apply Technical Analysis tools directly to real market charts, ensuring a strong link between theory and practical decision-making. The delivery emphasizes clarity, discipline, and real-world relevance while avoiding unnecessary complexity.
Learning Objectives:
By the end of the course, participants will be able to:
Upon successful completion, participants receive a joint certificate issued by the CCE at Haigazian University and the LSTA.
This program is for people already working in the field of HR who wish to expand their knowledge and for people who plan to enter the HR field.
Human Resources Strategic Management – HRD 0010 (12 hours, online)
This training course provides a brief overview of the principles and practices of Human Resources Strategic Management. It covers, among other topics, an introduction to Strategic Management, the identification of HR Strategic management components, the critical link between organizational and HR strategy, how strategic HR initiatives align with business objectives in various HR functions, and the key HR metrics that inform strategic decisions.
Recruitment and Selection – HRD 0011 (12 hours, online)
The Recruitment and Selection training course aims to empower HR professionals, hiring managers, and recruitment teams with the knowledge and skills needed to navigate the complexities of the recruitment process and drive organizational success through effective recruitment practices. Participants will acquire skills and knowledge related to the recruitment and selection functions in the Human Resources Department.
Personnel Administration – HRD 0012 (12 hours, online)
This comprehensive training course covers essential concepts and practical techniques in managing personnel. From understanding the core responsibilities of a Personnel Officer to effectively handling all the required responsibilities, participants will gain the knowledge and skills needed for success in personnel administration.
Labor Law, NSSF and Taxation – HRD 0013 (12 hours, ON CAMPUS, PHYSICAL PRESENCE)
The training course familiarizes participants with the Lebanese Labor Law articles that are most common to Human Resources Management. In addition, it explains the most critical rules of the NSSF and taxes as applied by law.
This training course is mandatory for all students living/working in Lebanon. Students living/working outside of Lebanon are exempted from this course. Instead, they have to submit an assignment related to Labor Law which will be communicated to the students by the CCE Supervisor.
Organizational Behavior Concepts – HRD 0014 (12 hours, online)
This training course exposes and analyzes a few of the factors that shape human behaviors and interactions in the workplace and seeks to understand how they impact a company’s management style, performance, and internal environment. Among the topics covered are management theories, motivation, perception, attitude, communication, team and group dynamics, decision-making, culture, structure, and leadership.
Job Design and Description – HRD 0015 (12 hours, online)
This training course is designed to provide a comprehensive understanding of job analysis, design, and description writing. Students will learn how to analyze jobs to identify the tasks, roles, responsibilities, skills and qualifications required, how to design jobs that align with organizational goals and objectives, and how to create job descriptions. This course aims to equip students with the skills to develop and implement an effective job analysis and description system.
Training and Development – HRD 0016 (12 hours, online)
This comprehensive training course provides a deep understanding of Training and Development within the organizational context. Participants will gain insights into adult learning principles, effective training design, training delivery techniques, and the integration of technology in training. The course will also cover assessing training effectiveness, adapting to change and future trends, building a training culture, and designing personalized learning paths.
Performance Management Program – HRD 0017 (12 hours, online)
This interactive and hands-on training course provides participants with theoretical and practical exposure to the process of designing a strategic Performance Management Program. It covers the intricacies, challenges, and opportunities of the program’s main components, including objective setting, appraisals, metrics, and performance improvement plan.
Compensation and Benefits Schemes – HRD 0018 (12 hours, online)
This introductory and interactive course provides both theoretical and practical insights into the design of a Compensation and Benefits Program. It covers the intricacies and opportunities of the program’s main components, including the compensation mix, internal consistency, and external competitiveness.
Organizational Policies and Procedures – HRD 0019 (12 hours, online)
Organizational Policies and Procedures is a comprehensive training course designed to provide an understanding of the importance, development, and administration of the Employee Manual, which clarifies employment policies and procedures, as well as the internal bylaws governing employee-employer relations within organizations. Through theoretical concepts, practical examples, and case studies, participants will gain the necessary knowledge and skills to effectively develop, implement, and maintain HR policies and procedures.
*The training courses of the HR Diploma can be taken in any order. Nevertheless, for individuals new to the realm of HR and aspiring to enter the field, we suggest starting their journey with the HR Strategic Management (HRD 0010) training course.
A certificate is granted upon completion of each training course. The HR Diploma is awarded as long as all training courses are completed within 2 academic years.
Participants may take the full program or individual training courses.
N.B. These are non-credit courses. They are separate from the regular bachelor’s and master’s degree programs offered at Haigazian University.
Further details will be announced in due course. For inquiries or to express interest, please contact the Center for Continuing Education.
The Operational Excellence Certificate training has been meticulously crafted to provide participants with comprehensive knowledge and a wide array of tools essential for driving efficiency, cost reduction, process optimization, profit maximization, and ultimately attaining operational excellence.
The focal point of this comprehensive training program revolves around essential principles, methodologies, and industry-best practices aimed at streamlining operations, minimizing waste, enhancing quality, and nurturing a culture of sustained improvement.
Through interactive sessions, case studies, and practical exercises, participants will develop the skills required to lead operational excellence initiatives and contribute to the overall success of their organization.
Program Objectives:
By the end of this training, participants will be able to:
Basics of Operational Excellence – OE 0010 (20 hours, 10 online sessions) – Dr. Joseph Abboud
Advanced Operational Excellence – OE 0011 (20 hours, 10 online sessions) – Dr. Joseph Abboud
*Please note that the training courses of this program need to be taken in the order presented here. A 40-hour certificate is granted upon completion of both courses.
N.B. These are non-credit courses. They are separate from the regular bachelor’s and master’s degree programs offered at Haigazian University.
The Business Model Canvas (BMC) is a powerful strategic tool that helps entrepreneurs or a business owner to create, design, analyze, and communicate their business models easily.
This unique training program equips participants with the knowledge and skills to effectively utilize the BMC in their organizations.
Through a combination of theoretical insights, practical exercises, real-world case studies, videos, and templates, participants will gain a deep understanding of the nine building blocks of the BMC and learn how to leverage them for business innovation, growth, profit, and value creation. BMC is built on understanding customers’ pain and gains.
Participants will learn how to master their value proposition by understanding the ‘Job-to-be-done’ concept.
Irrespective of your organization’s industry, whether it operates in services, manufacturing, education, healthcare, or any other sector, the BMC will greatly enhance your ability to create a profitable business model that is clear and concise.
Program Objectives:
Upon completion of this training program, participants will be able to:
Basics of Business Model Canvas – BMC 0010 (20 hours, 10 online sessions) – Dr. Joseph Abboud
Advanced Business Model Canvas – BMC 0012 (20 hours, 10 online sessions) – Dr. Joseph Abboud
*Please note that the training courses of this program need to be taken in the order presented here. A 40-hour certificate is granted upon completion of both courses.
N.B. These are non-credit courses. They are separate from the regular bachelor’s and master’s degree programs offered at Haigazian University.
The Customer Service Professional Certificate is designed to equip participants with the knowledge, skills, and attitudes necessary to become exceptional customer service professionals.
This comprehensive training program focuses on cultivating a customer-centric culture, effective communication skills, understanding customer needs, problem-solving techniques, and building strong customer relationships.
Through interactive sessions, practical exercises, Templates, and real-life scenarios, participants will develop the expertise required to deliver exceptional customer experiences and contribute to the overall success of their organization.
Program Objectives:
By the end of this training program, participants will be able to:
Basics of Customer Service – CS 0010 (20 hours, 10 online sessions) – Dr. Joseph Abboud
Advanced Customer Service – CS 0011 (20 hours, 10 online sessions) – Dr. Joseph Abboud
*Please note that the training courses of this program need to be taken in the order presented here. A 40-hour certificate is granted upon completion of both courses.
N.B. These are non-credit courses. They are separate from the regular bachelor’s and master’s degree programs offered at Haigazian University.
